Analyst – Inbound Chat – Customer Services (Pune)
Analyst – Inbound Chat – Customer Services (Pune)
Blog Article
We're searching for a dedicated and motivated Associate to join our vibrant Customer Management team in Pune. In this role, you will be the first point of contact for our valued customers via inbound support. Your primary responsibility will be to provide exceptional customer service by resolving their inquiries in a timely and effective manner. You will also play a crucial role in understanding customer needs and delivering solutions to enhance their overall experience.
- Responsibilities include but are not limited to:
- Provide prompt and accurate responses to customer inquiries via inbound chat platforms.
- Addressing customer issues with empathy and promptness.
- Documenting customer interactions accurately and efficiently in our CRM system.
- Collaborating with other departments to ensure smooth customer service operations.
If you are a customer-focused with excellent communication skills and a passion for providing top-notch customer experiences, we encourage you to apply!
Begin Your Career as an Inbound Chat Analyst in Customer Operations at Eclerx
Are you a passionate individual with a talent for interaction? Do you thrive in a fast-paced environment where you can make a difference? Then Job Opportunity: Analyst – Inbound Chat – Customer Operations at Eclerx Pune we have the perfect opportunity for you! Eclerx is seeking a skilled Inbound Chat Analyst to join our Customer Operations team.
In this role, you will be the face for our valued customers, providing them with accurate support via live chat. You'll address a spectrum of customer inquiries, ensuring their delight.
- Develop your customer service expertise.
- Collaborate with a talented team of professionals.
- Gain valuable experience in the tech industry.
If you are ready to make an impact, we encourage you to apply today!
Technical Advisor: Inbound Chat at Eclerx Pune
Are you a passionate communicator with a knack for solving customer issues? Do you thrive in a fast-paced environment and enjoy helping people? Then explore this exciting opportunity as an Inbound Chat Specialist at Eclerx Pune!
At Eclerx, we are committed to providing exceptional customer service. As an Inbound Chat Specialist, you will be the first point of communication for our valued customers, helping them with their queries through live chat.
- Responsibilities include:
- Proactively interacting with customers via live chat
- Offering prompt and helpful solutions to customer inquiries
- Keeping a courteous and professional demeanor at all times
- Working with other teams to guarantee seamless customer service
If you are a team player with excellent communication skills, and a solid work ethic, we encourage you to consider! This is an amazing opportunity to develop your career in customer service while making a difference in a growing company.
Eclerx Seeking Inbound Chat Analysts for Customer Operations Team
Are you a service-driven individual with top-notch communication skills? Eclerx is actively seeking Inbound Chat Analysts to join our dynamic Customer Operations team. We are a leading global provider of business process outsourcing, and we're committed to exceeding expectations in customer experiences.
As an Inbound Chat Analyst, you will be the first point of contact for our customers via live chat. You will address concerns in a timely and efficient manner, while maintaining a professional and respectful attitude.
- Responsibilities include but are not limited to:
- Responding to customer inquiries via live chat
- Providing accurate information about our products and services
- Resolving customer issues in a timely manner
- Maintaining a high level of customer satisfaction
If you are passionate about providing exceptional customer service and thrive in a fast-paced environment, we encourage you to apply today!
Launch Your Career: Inbound Chat Analyst Opportunity at Eclerx
Are you a driven individual with a love of customer service? Do you shine in a fast-paced environment? Then this is the ideal opportunity for you! Eclerx is currently seeking talented individuals to join our team as Inbound Chat Analysts.
In this role, you will be the first face for our customers, providing efficient and helpful support via live chat. You'll be responsible for handling customer inquiries, troubleshooting issues, and providing a positive customer experience.
We offer a welcoming work environment with opportunities for growth. If you are ready to make a contribution, we encourage you to apply!
Revolutionize Customer Experiences as an Inbound Chat Analyst at Eclerx Pune
Are you a enthusiastic individual with a sharp eye for detail and a desire to provide exceptional customer service? Eclerx Pune is searching an Inbound Chat Analyst to join our dynamic team!
In this crucial role, you will be the first point of contact for our valued customers. You will resolve their inquiries in a timely and professional manner. Your customer service skills will be instrumental in fostering positive customer interactions.
At Eclerx Pune, we endeavor to create a collaborative work environment where you can develop both personally and professionally. We offer competitive compensation and benefits packages, as well as possibilities for career advancement.
- As you are a results-oriented individual with a solid work ethic and a true desire to make a positive impact, we encourage you to submit your application!